Refund policy
At TIPIKOS Coffee, customer satisfaction is our priority.
Coffee & Food Products
Due to food safety regulations, all coffee and other food products are final sale and cannot be returned or exchanged once delivered.
If your order arrives:
- Damaged
- Defective
- Incorrect
- Missing items
Please contact us within 30 days of delivery at hello@tipikoscoffee.com. We will gladly replace the product or issue a refund when appropriate.
Photos of the damaged product and packaging may be requested to process your claim.
Non-Food Products
Non-food items (such as coffee accessories) may be returned within 30 days of delivery if they are:
- Unused
- In their original packaging
- In resalable condition
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.
Refunds
Approved refunds will be issued to the original payment method within 5–10 business days after the returned item is received and inspected.
Shipping charges are non-refundable unless the return is due to our error.
Contact Us
If you have any questions about your order, please contact us at hello@tipikoscoffee.com